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Hyatt Regency Dubai Creek Heights

5 Star Hotel in Dubai Healthcare City

Hyatt Regency Dubai Creek Heights offers 463 generously-sized guestrooms overlooking the historic creek and city skyline. The two iconic towers offer 3,200 square meters of meeting facilities along with an array of award-winning restaurants to choose from.

Rooms

Hyatt Regency Dubai Creek Heights invites guests to relax in the sublime comfort and elegant surroundings of 463 well-appointed guestrooms, including 95 suites. All our guest rooms offer panoramic views overlooking the historic Dubai Creek or stunning city skyline and range in size from 38 to 702 square metres. The hotel offers a signature Royal Suite encompassing the entire top floor. Guests looking for a very high level of personalized service and an array of additional amenities will enjoy Hyatt's 'hotel within a hotel' concept of the Regency Club. Set on the 32nd floor, the Regency Club offers an exclusive space for guests to gather and relax.

Dining

Hyatt Regency Dubai Creek Heights showcases a wide range of authentic restaurants and entertainment experiences. The hotel is home to market24, a gourmet style cafe offering the best coffee, pastries, western specialties and Asian comfort food. La Tablita, a quirky and vibrant authentic Mexican restaurant, set in a colorful and family-friendly environment; Sufra, a destination restaurant serving Middle Eastern and Mediterranean specialties; and Eve Penthouse & Lounge, a unique rooftop bar, offering a diverse blend of cocktails, cosmopolitan bites and shisha, complemented by unrivaled views of the city.

Market24 : Step into Market24, our gourmet style cafe serving nothing but the best coffee, wholesome ingredients, Western specialities and Asian comfort food. A rustic pad where one comes to have fun. The extensive menu features healthy salads, sandwiches, pastas, Asian specialties, pizzas and desserts. Guests can be served at the table or grab-and-go.

Eve Penthouse & Lounge : Sitting on the 34th floor, Eve is Dubai's inimitable rooftop bar where classic opulence and contemporary elegance combine to offer a diverse blend of cocktails and cosmopolitan bites! With indoor and outdoor options, a hidden playroom, shisha and a fabulous resident DJ; there is something to suit everyone.

La Tablita : La Tablita is an authentic, quirky and lively Mexican restaurant brought to life by a passionate culinary and service team of Mexicans and Latinos! Together with a Taco Shop experience, specialty nights and fabulous fiestas, La Tablita is about living life on the happier side through delicious food, drinks and entertainment.

Sufra : A stylish restaurant serving international and Mediterranian cuisine: designed especially for business luncheons or social entertaining. Bright and contemporary interiors overlook the neighboring Creek Park.

Lobby Lounge : The Lobby Lounge, situated in the heart of our lobby, is set within a garden-themed space inspired by Pergolas. A great glass dome allows in natural light during the day and illuminates the interiors with sunshine, while the evening atmosphere is enlivened by subtle lighting, which creates a soft glow and an all-round cozy setting.

Pool Bar : The Pool Bar provides an alfresco setting and a relaxed atmosphere by the pool. Offering a superb spot for lunch, snacks or sundowners after a day out in the heat. Guests are welcome to unwind at one of the terrace tables or poolside loungers.

Contract 2024-2025

Valid from 01 November 2024 to 31 October 2025

ADDED VALUES
Buffet Breakfast is served daily in dedicated venues.
Free access to Hyatt Regency Dubai Creek Heights recreational facilities including outdoor swimming pool,
sauna, steam room and 24-hours gym facilities.
Access to the Kids Club for children (from 5 up to 11.99 years), which offers a world of fun, learning and exploration
with exciting programs designed to keep them entertained all day. Timings are from 10:00 hrs. - 19:00 hrs. Access
is complimentary for the first 2 hours and AED 20 per child per hour following. Advance booking is required 24
hours prior.
High-speed Wi-Fi Internet connection is included for all room categories.

1.1. *EXCLUSIVE CLUB BENEFITS (applicable for Regency Club Room, Deluxe Family Club
Room and Regency Suite)
Extended complimentary breakfast
Room allocated on a higher floor
Access to Regency Club lounge in dedicated venue with refreshments and snacks throughout the day (venue
and timing is subject to change without prior notice)
Happy Hour - unlimited evening bar service inclusive of soft drinks and alcoholic beverages with light dinner
buffet in a dedicated venue from 6.00pm 8.00pm daily (subject to change)
1.2. Complimentary Grand Hyatt Dubai Waterpark Access
Access to the Waterpark is extended once (1) per stay for bookings of 4 nights and more on all room
categories and Terms & Conditions apply
Grand Hyatt Dubai Waterpark is spanning over 20000 m2 with 15 main rides & attractions, including two slide
towers, beach wave lagoon, surf pool and lazy river.
The Waterpark is expected to open in early 2025
Grand Hyatt Dubai Waterpark Terms and Conditions
Access is non-transferable to any other dates and must be consumed within the confirmed length of stay at Hyatt
Regency Dubai Creek Heights
Access is not exchangeable to any monetary value or any other services of the hotel
The Waterpark management reserves the right to refuse admittance to the activities or to remove a guest, should
it deem it necessary to do so
Food & Beverage meal plans (BB/HB/FB) and offers are not redeemable at Grand Hyatt Dubai Waterpark, except
if specifically mentioned
Services provided at the Waterpark are subject to availability and additional charges may be applicable (subject
to change without prior notice

NEW YEAR TERMS & CONDITIONS

No checkout policy applies on 31 December 2024
New Year Gala Dinner Supplement
All guests staying in the Hotel over the night of 31 December 2024 will be charged a mandatory Gala Dinner
supplement
Kids below 6 years go free when accompanied by an adult (maximum of 2 children in eligible room types).
Kids between 5.99 and 11.99 years old pay 50% off the price on 31 December 2024.
The New Year Gala Dinner supplement includes dinner, unlimited house beverages, entertainment displays and a
New Year countdown in a dedicated venue.
The Gala Dinner excludes the outlet: Eve Penthouse and Lounge.

RATE AND FEES:
The LPO must state clearly the rate plan of the booking
All the above rates are quoted in UAE Dirhams (AED) and are inclusive of VAT, 10% service charge and 7%
municipality fee. All taxes and fees are subject to change as per official announcement made by the UAE
authorities.
Hotel reserves the right to unilaterally, at its sole discretion and in good faith to change the rates in case of changes
in applicable government taxes, fees or assessments as well as any changes in applicable labor, service charges
or fees.
A minimum length of stay of 2 nights will be applicable for all the reservations.
Maximum length of stay is 29 nights. Bookings of 30 nights and above are subject to separate quotation.
Requests of 10 rooms or more are subject to a separate group quotation.
Hyatt Regency Dubai Creek Heights reserves the right to announce any changes in rates or in seasons within 48
hours notice.
Tourism Dirham of AED 20 per room per night is applicable for all reservations in addition to the quoted rates above,
and are subject to change according to local authorities

ROOM NOTES
Complimentary use of room amenities includes Interactive Television, Tea and Coffee Maker, Work Desk Area.
Free access to recreation facilities, including swimming pool, sauna and gym facilities.
Babysitting services with prior arrangement and based upon availability can be booked at the hotel (charges apply)

MEAL SUPPLEMENTS

The LPO must state clearly the half-board rate plan.
Meal supplements are not combinable with any promotions and special events.
Meal Supplements cannot be exchanged for any festive meal offering including but not limited to New Year Gala
Dinner, Brunch and any other special events (set menu or buffet options) at any Hotel outlet.
Meal supplements are applicable on BB rates exclusively

HONEYMOON PROMOTION:
Honeymooner Promotion
Guests staying at the Hyatt Regency Dubai Creek Heights receive complimentary chocolates, cake, fruits and a
greeting card upon arrival. Kindly reach out to our hotel reservations team when making your booking or up to 72
hours prior to guest arrival.
On request and on chargeable basis we also offer several unique honeymoon set-ups

Available on request / Subject to availability
Specially equipped rooms for disabled guests
Interconnecting rooms
Non-smoking & Smoking floor

CHECK-IN and CHECK-OUT TIMES:
Check In: 15:00hrs
Check Out: 12:00hrs
Early check-in and late checkout are subject to availability and at an extra charge.

CHILDREN POLICY
Rooms
Children up to 11.99 years old stay for free when sharing their parents room. Guests 12 years and above are
considered as adults.
Baby cots and roll-away beds are free of charge for children up to 11.99-year-old, subject to availability.
Maximum of 2 children per room (applicable on eligible room categories)
Single parent sharing with a child up to 11.99 years pays single room rate.
Food and Beverage:
Children from 0 - 11.99 years old go free on meals as per the parents booked meal plan

EXCLUSIVE CLUB BENEFITS
(applicable for Regency Club Room, Club Deluxe Room and Regency Suite)
Extended complimentary breakfast and evening bar service with light dinner buffet in a dedicated venue from 6.00pm 8.00pm (subject to change).

EARLY DEPARTURE/NAME CHANGE:
The hotel will not accept name changes during Stop-Sale periods, peak, and high season and during check-in. In case
of early departure, full duration of original booking will be charged regardless of the seasonality

Room Category Room Room
Capacity
Room Size
Regency Room Maximum occupancy: 2 adults + 1child (up to 5.99 years of age) sharing with
parents allowed on existing bedding (no extra bed available).
Interconnecting options
A well-equipped work desk and a modern bathroom
38 m2
Creek View Room Located on higher floors (11 to 24)
Offers panoramic Dubai Creek View
Maximum occupancy: 2 adults + 1child (up to 5.99 years of age) sharing with
parents allowed on existing bedding (no extra bed available).
Interconnecting options
A well-equipped work desk and a modern bathroom
38 m2
Deluxe Family
Room
Maximum occupancy: 3 adults or 2 adults and 2 children (1extra bed maximum)
Interconnecting options
Spaciously designed guest room with stunning views of Dubai Creek or Skyline
54m2
Regency Club
Room
Maximum occupancy: 2 adults + 1child (up to 5.99 years of age) sharing with
Parents allowed on existing bedding (no extra bed available).
Interconnecting options
Located on Club Floor, access to Club Lounge with complimentary evening
canapes and cocktails at a dedicated venue
38 m2
Deluxe
Family Club
Room
Maximum occupancy: 3 adults or 2 adults and 2 children (1extra bed maximum)
Interconnecting options
Expanded sitting area
Located on Club Floor, access to Club Lounge with complimentary evening
canapes and cocktails at a dedicated venue
54 m2
Regency Suite Maximum occupancy: 3 adults or 2 adults and 2 children (1extra bed maximum)
1 bedroom and separate living room
Interconnecting options
Located on Club Floor, access to Club Lounge with complimentary evening
canapes and cocktails at a dedicated venue
75 m2



Hyatt Regency Dubai Creek Heights

5 Star Hotel in Dubai Healthcare City

Hyatt Regency Dubai Creek Heights offers 463 generously-sized guestrooms overlooking the historic creek and city skyline. The two iconic towers offer 3,200 square meters of meeting facilities along with an array of award-winning restaurants to choose from.

Rooms

Hyatt Regency Dubai Creek Heights invites guests to relax in the sublime comfort and elegant surroundings of 463 well-appointed guestrooms, including 95 suites. All our guest rooms offer panoramic views overlooking the historic Dubai Creek or stunning city skyline and range in size from 38 to 702 square metres. The hotel offers a signature Royal Suite encompassing the entire top floor. Guests looking for a very high level of personalized service and an array of additional amenities will enjoy Hyatt's 'hotel within a hotel' concept of the Regency Club. Set on the 32nd floor, the Regency Club offers an exclusive space for guests to gather and relax.

Dining

Hyatt Regency Dubai Creek Heights showcases a wide range of authentic restaurants and entertainment experiences. The hotel is home to market24, a gourmet style cafe offering the best coffee, pastries, western specialties and Asian comfort food. La Tablita, a quirky and vibrant authentic Mexican restaurant, set in a colorful and family-friendly environment; Sufra, a destination restaurant serving Middle Eastern and Mediterranean specialties; and Eve Penthouse & Lounge, a unique rooftop bar, offering a diverse blend of cocktails, cosmopolitan bites and shisha, complemented by unrivaled views of the city.

Market24 : Step into Market24, our gourmet style cafe serving nothing but the best coffee, wholesome ingredients, Western specialities and Asian comfort food. A rustic pad where one comes to have fun. The extensive menu features healthy salads, sandwiches, pastas, Asian specialties, pizzas and desserts. Guests can be served at the table or grab-and-go.

Eve Penthouse & Lounge : Sitting on the 34th floor, Eve is Dubai's inimitable rooftop bar where classic opulence and contemporary elegance combine to offer a diverse blend of cocktails and cosmopolitan bites! With indoor and outdoor options, a hidden playroom, shisha and a fabulous resident DJ; there is something to suit everyone.

La Tablita : La Tablita is an authentic, quirky and lively Mexican restaurant brought to life by a passionate culinary and service team of Mexicans and Latinos! Together with a Taco Shop experience, specialty nights and fabulous fiestas, La Tablita is about living life on the happier side through delicious food, drinks and entertainment.

Sufra : A stylish restaurant serving international and Mediterranian cuisine: designed especially for business luncheons or social entertaining. Bright and contemporary interiors overlook the neighboring Creek Park.

Lobby Lounge : The Lobby Lounge, situated in the heart of our lobby, is set within a garden-themed space inspired by Pergolas. A great glass dome allows in natural light during the day and illuminates the interiors with sunshine, while the evening atmosphere is enlivened by subtle lighting, which creates a soft glow and an all-round cozy setting.

Pool Bar : The Pool Bar provides an alfresco setting and a relaxed atmosphere by the pool. Offering a superb spot for lunch, snacks or sundowners after a day out in the heat. Guests are welcome to unwind at one of the terrace tables or poolside loungers.

Contract 2024-2025

Valid from 01 November 2024 to 31 October 2025

ADDED VALUES
Buffet Breakfast is served daily in dedicated venues.
Free access to Hyatt Regency Dubai Creek Heights recreational facilities including outdoor swimming pool,
sauna, steam room and 24-hours gym facilities.
Access to the Kids Club for children (from 5 up to 11.99 years), which offers a world of fun, learning and exploration
with exciting programs designed to keep them entertained all day. Timings are from 10:00 hrs. - 19:00 hrs. Access
is complimentary for the first 2 hours and AED 20 per child per hour following. Advance booking is required 24
hours prior.
High-speed Wi-Fi Internet connection is included for all room categories.

1.1. *EXCLUSIVE CLUB BENEFITS (applicable for Regency Club Room, Deluxe Family Club
Room and Regency Suite)
Extended complimentary breakfast
Room allocated on a higher floor
Access to Regency Club lounge in dedicated venue with refreshments and snacks throughout the day (venue
and timing is subject to change without prior notice)
Happy Hour - unlimited evening bar service inclusive of soft drinks and alcoholic beverages with light dinner
buffet in a dedicated venue from 6.00pm 8.00pm daily (subject to change)
1.2. Complimentary Grand Hyatt Dubai Waterpark Access
Access to the Waterpark is extended once (1) per stay for bookings of 4 nights and more on all room
categories and Terms & Conditions apply
Grand Hyatt Dubai Waterpark is spanning over 20000 m2 with 15 main rides & attractions, including two slide
towers, beach wave lagoon, surf pool and lazy river.
The Waterpark is expected to open in early 2025
Grand Hyatt Dubai Waterpark Terms and Conditions
Access is non-transferable to any other dates and must be consumed within the confirmed length of stay at Hyatt
Regency Dubai Creek Heights
Access is not exchangeable to any monetary value or any other services of the hotel
The Waterpark management reserves the right to refuse admittance to the activities or to remove a guest, should
it deem it necessary to do so
Food & Beverage meal plans (BB/HB/FB) and offers are not redeemable at Grand Hyatt Dubai Waterpark, except
if specifically mentioned
Services provided at the Waterpark are subject to availability and additional charges may be applicable (subject
to change without prior notice

NEW YEAR TERMS & CONDITIONS

No checkout policy applies on 31 December 2024
New Year Gala Dinner Supplement
All guests staying in the Hotel over the night of 31 December 2024 will be charged a mandatory Gala Dinner
supplement
Kids below 6 years go free when accompanied by an adult (maximum of 2 children in eligible room types).
Kids between 5.99 and 11.99 years old pay 50% off the price on 31 December 2024.
The New Year Gala Dinner supplement includes dinner, unlimited house beverages, entertainment displays and a
New Year countdown in a dedicated venue.
The Gala Dinner excludes the outlet: Eve Penthouse and Lounge.

RATE AND FEES:
The LPO must state clearly the rate plan of the booking
All the above rates are quoted in UAE Dirhams (AED) and are inclusive of VAT, 10% service charge and 7%
municipality fee. All taxes and fees are subject to change as per official announcement made by the UAE
authorities.
Hotel reserves the right to unilaterally, at its sole discretion and in good faith to change the rates in case of changes
in applicable government taxes, fees or assessments as well as any changes in applicable labor, service charges
or fees.
A minimum length of stay of 2 nights will be applicable for all the reservations.
Maximum length of stay is 29 nights. Bookings of 30 nights and above are subject to separate quotation.
Requests of 10 rooms or more are subject to a separate group quotation.
Hyatt Regency Dubai Creek Heights reserves the right to announce any changes in rates or in seasons within 48
hours notice.
Tourism Dirham of AED 20 per room per night is applicable for all reservations in addition to the quoted rates above,
and are subject to change according to local authorities

ROOM NOTES
Complimentary use of room amenities includes Interactive Television, Tea and Coffee Maker, Work Desk Area.
Free access to recreation facilities, including swimming pool, sauna and gym facilities.
Babysitting services with prior arrangement and based upon availability can be booked at the hotel (charges apply)

MEAL SUPPLEMENTS

The LPO must state clearly the half-board rate plan.
Meal supplements are not combinable with any promotions and special events.
Meal Supplements cannot be exchanged for any festive meal offering including but not limited to New Year Gala
Dinner, Brunch and any other special events (set menu or buffet options) at any Hotel outlet.
Meal supplements are applicable on BB rates exclusively

HONEYMOON PROMOTION:
Honeymooner Promotion
Guests staying at the Hyatt Regency Dubai Creek Heights receive complimentary chocolates, cake, fruits and a
greeting card upon arrival. Kindly reach out to our hotel reservations team when making your booking or up to 72
hours prior to guest arrival.
On request and on chargeable basis we also offer several unique honeymoon set-ups

Available on request / Subject to availability
Specially equipped rooms for disabled guests
Interconnecting rooms
Non-smoking & Smoking floor

CHECK-IN and CHECK-OUT TIMES:
Check In: 15:00hrs
Check Out: 12:00hrs
Early check-in and late checkout are subject to availability and at an extra charge.

CHILDREN POLICY
Rooms
Children up to 11.99 years old stay for free when sharing their parents room. Guests 12 years and above are
considered as adults.
Baby cots and roll-away beds are free of charge for children up to 11.99-year-old, subject to availability.
Maximum of 2 children per room (applicable on eligible room categories)
Single parent sharing with a child up to 11.99 years pays single room rate.
Food and Beverage:
Children from 0 - 11.99 years old go free on meals as per the parents booked meal plan

EXCLUSIVE CLUB BENEFITS
(applicable for Regency Club Room, Club Deluxe Room and Regency Suite)
Extended complimentary breakfast and evening bar service with light dinner buffet in a dedicated venue from 6.00pm 8.00pm (subject to change).

EARLY DEPARTURE/NAME CHANGE:
The hotel will not accept name changes during Stop-Sale periods, peak, and high season and during check-in. In case
of early departure, full duration of original booking will be charged regardless of the seasonality

Room Category Room Room
Capacity
Room Size
Regency Room Maximum occupancy: 2 adults + 1child (up to 5.99 years of age) sharing with
parents allowed on existing bedding (no extra bed available).
Interconnecting options
A well-equipped work desk and a modern bathroom
38 m2
Creek View Room Located on higher floors (11 to 24)
Offers panoramic Dubai Creek View
Maximum occupancy: 2 adults + 1child (up to 5.99 years of age) sharing with
parents allowed on existing bedding (no extra bed available).
Interconnecting options
A well-equipped work desk and a modern bathroom
38 m2
Deluxe Family
Room
Maximum occupancy: 3 adults or 2 adults and 2 children (1extra bed maximum)
Interconnecting options
Spaciously designed guest room with stunning views of Dubai Creek or Skyline
54m2
Regency Club
Room
Maximum occupancy: 2 adults + 1child (up to 5.99 years of age) sharing with
Parents allowed on existing bedding (no extra bed available).
Interconnecting options
Located on Club Floor, access to Club Lounge with complimentary evening
canapes and cocktails at a dedicated venue
38 m2
Deluxe
Family Club
Room
Maximum occupancy: 3 adults or 2 adults and 2 children (1extra bed maximum)
Interconnecting options
Expanded sitting area
Located on Club Floor, access to Club Lounge with complimentary evening
canapes and cocktails at a dedicated venue
54 m2
Regency Suite Maximum occupancy: 3 adults or 2 adults and 2 children (1extra bed maximum)
1 bedroom and separate living room
Interconnecting options
Located on Club Floor, access to Club Lounge with complimentary evening
canapes and cocktails at a dedicated venue
75 m2



Harta