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Disclaimer:

Meal Board Basis Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

TERMS AND CONDITION FOR THE PERIOD OF 11 JAN 2020 TO 10 JAN 2022
All the rates in this agreement are quoted in local currency (Emirati Dirham - AED) per room per night and are inclusive of 7% Municipality Fee, 10% Service Charge, 5% VAT and based on the meal plan mentioned above. Tourism Dirham Fee (TD Fee) AED 15 per night.
SPECIAL PROMOTIONS
- Discount will apply for reservations made within the stated booking window (11 January 2020 10 January 2021) - 20 % off for all bookings reported to the hotel 60 days prior to the arrival.
- Advance Purchase bookings are strictly non refundable, no amendments, cancellations can be made once booked
- Advance Purchase promotion will apply to the room rates based on the booked meal plan (Room - Only or Bed and Breakfast).
- APR should be mentioned in the booking request to avail of the discount.
- Advance Purchase offer does not apply on extra bed rates, Half Board and Full Board supplements.
- This offer can be withdrawn at any time with prior notification
.
WALK OUT POLICY
In the unlikely event that the Hotel has to walk away a guest with a confirmed and complete reservation, the Hotel will be responsible to arrange accommodation for the guest in a similar or better category property. The Hotel will arrange a courtesy transfer and will grant the guest a phone call up to 3 minutes. The Hotel will arrange to bring back the guest to the Hotel as soon as the rooms availability permits.
BENEFITS, PRIVILEGES & SERVICES
MEALS
Breakfast International buffet breakfast is offered in the quoted rates and will be served in Sirocco Restaurant.

Breakfast taken outside designated breakfast timings will be charged separately as per consumption. Breakfast ordered through Room Service will be charged as per consumption.

Half board supplement (Lunch or Dinner only) is chargeable per person in Sirocco Restaurant and including food and water only, all drinks will be charged as per consumption. Late arrivals booked on half board can use their first half board voucher for lunch on the following day.

Full board supplement (Lunch and Dinner only) is chargeable per person in Sirocco Restaurant and including food and water only, all drinks will be charged as per consumption.

All meal plans stated in this contract have to be booked in advance. Guests will not be refunded for any unconsumed meals. All the meal plans are inclusive of 10% Service Charge, 7% Municipality Fees and 5% VAT.

From time to time the Hotel reserves the right to close or to alter operating hours of the food & beverage or other outlets and will have no liability in this regard, however the Hotel will arrange for an alternative appropriate venue.

SPECIAL BUFFETS
Please note that Half Board and Full Board Meals will be unavailable during the following days.

14 February 2020 - St. Valentines Dinner
25 December 2020 - Christmas Brunch
31 December 2020 - New Years Eve Dinner

COMPULSORY
Compulsory Dinner on New Year Eve is applicable, chargeable per Adult. Children under age of 6 eat for free while accompanied by dining parents. Children between 7 and 12 years (inclusive) .

Venue : New Year Eve Gala Dinner for Holiday Inn Dubai Festival City will be held in Sirocco Restaurant Indoor.


CHILD POLICY
Children up to the age of 12 (inclusive) are entitled to a complimentary extra bed (wherever applicable) and buffet breakfast (based on the meal plan booked for the room). Children under age of 6 eat for free in all day dining restaurant while accompanied by dining parents. Children between 7 and 12 years (inclusive) receive a 50 % food discount in any of the Hotels restaurants (except Kids menu).

BABY SITTING
Babysitters are available at additional charge. Advance booking is required at least 48 hrs prior.

SPECIAL ADDED BENEFITS
- Complimentary Internet Access all over the hotel
- Complimentary bottle of water on a daily basis
- Daily newspaper
- Free access to the leisure facilities and the Fitness Centre

TERMS AND CONDITION FOR THE PERIOD OF 11 JAN 2022 TO 10 JAN 2023

BENEFITS, PRIVILEGES & SERVICES:

MEALS:
Breakfast
International buffet breakfast is offered in the quoted rates and will be served in Sirocco Restaurant.
Breakfast taken outside designated breakfast timings will be charged separately as per consumption. Breakfast ordered through Room Service will be charged as per consumption.
Half board
Half board supplement (Lunch or Dinner only) is charged at the rate of net per person in Sirocco Restaurant and including food only, all drinks will be charged as per consumption. Late arrivals booked on half board can use their first half board voucher for lunch on the following day.
Full board
Full board supplement (Lunch and Dinner only) is charged at the rate of net per person in Sirocco Restaurant and including food and water only, all drinks will be charged as per consumption.

Tourism Dirham Fee (TD Fee)AED 15 per night per bedroom is not included in the above mentioned rates and has to be paid by the guests directly at the
hotel.

CHECKOUT

Departure on 31 December is strictly prohibited. Should guest wish to check out on 31 December, full gala dinner and one night charge will apply.

SPECIAL BUFFETS:
Please note that Half Board and Full Board Meals will be unavailable during the following days.
14 February 2022 - St. Valentines Dinner
25 December 2022 - Christmas Brunch
31 December 2022 - New Years Eve Dinner

COMPULSORY:
Compulsory Dinner on New Year Eve is applicable, rates TBC.
Children under age of 6 eat for free while accompanied by dining parents.
Children between 7 and 12 years (inclusive) .Venue to be adviced.

ROOM CAPACITY:
An extra bed is available per unit per night
The contracted occupancy in the Superior Room, deluxe Room and Premium Room category refers to maximum 3 guests. The maximum occupancy for this room category is 3 Adults or 2 Adults and 1 Child (up to the age of 11.99 years old) and one Infant (up to the age of 12 months old). Maximum one extra bed can be placed in the room.
The contracted occupancy in the Family Room category refers to maximum 6 guests. The maximum occupancy for this room category is 4 Adults and 2 Children (up to the age of 11.99) or 5 Adults.
Maximum one extra bed can be placed in the room.
The contracted occupancy in the Junior Suite, Deluxe Suite and Panoramic Suite categories refers to maximum 4 guests. The maximum occupancy for these room categories is 2 Adults and 2 Children (up to the age of 12) or 3 Adults and 1 Child. Maximum one extra bed can be placed in the room/suite.

CHILD POLICY:
Children up to the age of 11.99 years old are entitled to a complimentary extra bed (wherever applicable) and meals (based on the meal plan booked for the room)..
Children under age of 6 eat for free in all day dining restaurant while accompanied by dining parents. Children between 7 and 12 years (inclusive) receive a 50 % food discount in any of the Hotels restaurants (except Kids menu).

BABY SITTING:
Babysitters are available at additional charge. Advance booking is required at least 48 hrs prior.

SPECIAL ADDED BENEFITS:
Kid under age of 11.99 years old stay for free subject to booked meal plan.
Direct access to Dubai Festival City Mall (Connected to the Hotel) 500 retail stores
IMAGINE SHOWS DAILY. The IMAGINE show is a world record breaking water, light &
laser show that can be viewed daily at the Dubai Festival City Mall.
Free access to the outdoor pool deck & fitness Centre
Complimentary Internet Access all over the hotel
Complimentary bottle of water on a daily basis
Daily newspaper

CONTRACT 2023-2024

BENEFITS, PRIVILEGES & SERVICES

MEALS

Breakfast
International buffet breakfast is offered in the quoted rates and will be served in Sirocco Restaurant.
Breakfast taken outside designated breakfast timings will be charged separately as per consumption. Breakfast ordered through Room Service will be charged as per consumption.

Half board
Half board supplement (Lunch or Dinner only) is charged at the rate of net per person in Sirocco Restaurant and including food only, all drinks will be charged as per consumption. Late arrivals booked on half board can use their first half board voucher for lunch on the following day.

Full board
Full board supplement (Lunch and Dinner only) is charged at the rate of net per person in Sirocco Restaurant and including food and water only, all drinks will be charged as per consumption.
All meal plans stated in this contract have to be booked in advance. Guests will not be refunded for any unconsumed meals. All the meal plans are inclusive of 10% Service Charge, 7% Municipality Fees and 5% VAT.
From time to time the Hotel reserves the right to close or to alter operating hours of the food & beverage or other outlets and will have no liability in this regard, however the Hotel will arrange for an alternative appropriate venue.

SPECIAL BUFFETS
Please note that Half Board and Full Board Meals will be unavailable during the following days.
14 February 2023 - St. Valentines Dinner
25 December 2023 - Christmas Brunch
31 December 2023 - New Years Eve Dinner

NEW YEAR PERIOD
Compulsory Dinner on New Year Eve is applicable.
Children under age of 6 eat for free while accompanied by dining parents.
Children between 7 and 12 years (inclusive) receive a 50% food discount in any of the Hotels restaurants (except Kids menu).
Departure on 31 December is strictly prohibited. Should guest wish to check out on 31 December, full gala dinner and one night charge will apply.

CHILD POLICY
Children up to the age of 12.99 years old are entitled to a complimentary extra bed (subject to availability) and meals (based on the meal plan booked for the room).

BABY SITTING
Babysitters are available at additional charge. Advance booking is required at least 48 hours prior.
Cancelation should be done 2 hours prior to commencement of booking. Failure to comply will may be subject to 1 hour charge.
All babysitting must take place in the guest bedroom.
Under no circumstances babysitting is not permitted for less than 6 Month old baby
Under no circumstances babysitter accompanies the child and the parent outside hotel premises.
Baby-sitting services is not guaranteed and subject on availability.
Three or more children will require booking of 2 babysitters.
Discuss meal, snacks and soft drinks arrangements as appropriate.
Baby sitter disclaimer letter for the guest to be prepared and write the same with guest signature to the HSK office.
Parents contact numbers and venue/location must be available need to be contacted during the babysitting period in case of emergency.

SPECIAL ADDED BENEFITS
Kid under age of 12.99 years old stay for free subject to booked meal plan.
Daily Complimentary La Mer Beach Shuttle Service (Pickup and Return)
Direct access to Dubai Festival City Mall (Connected to the Hotel) 500 retail stores
IMAGINE SHOWS DAILY. The IMAGINE show is a world record breaking water, light & Laser show that can be viewed daily at the Dubai Festival City Mall.
Free access to the outdoor pool deck & fitness Centre
Complimentary Internet Access all over the hotel
Complimentary bottle of water on a daily basis

Disclaimer:

Meal Board Basis Details, including times and benefits, may be subject to change. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

TERMS AND CONDITION FOR THE PERIOD OF 11 JAN 2020 TO 10 JAN 2022
All the rates in this agreement are quoted in local currency (Emirati Dirham - AED) per room per night and are inclusive of 7% Municipality Fee, 10% Service Charge, 5% VAT and based on the meal plan mentioned above. Tourism Dirham Fee (TD Fee) AED 15 per night.
SPECIAL PROMOTIONS
- Discount will apply for reservations made within the stated booking window (11 January 2020 10 January 2021) - 20 % off for all bookings reported to the hotel 60 days prior to the arrival.
- Advance Purchase bookings are strictly non refundable, no amendments, cancellations can be made once booked
- Advance Purchase promotion will apply to the room rates based on the booked meal plan (Room - Only or Bed and Breakfast).
- APR should be mentioned in the booking request to avail of the discount.
- Advance Purchase offer does not apply on extra bed rates, Half Board and Full Board supplements.
- This offer can be withdrawn at any time with prior notification
.
WALK OUT POLICY
In the unlikely event that the Hotel has to walk away a guest with a confirmed and complete reservation, the Hotel will be responsible to arrange accommodation for the guest in a similar or better category property. The Hotel will arrange a courtesy transfer and will grant the guest a phone call up to 3 minutes. The Hotel will arrange to bring back the guest to the Hotel as soon as the rooms availability permits.
BENEFITS, PRIVILEGES & SERVICES
MEALS
Breakfast International buffet breakfast is offered in the quoted rates and will be served in Sirocco Restaurant.

Breakfast taken outside designated breakfast timings will be charged separately as per consumption. Breakfast ordered through Room Service will be charged as per consumption.

Half board supplement (Lunch or Dinner only) is chargeable per person in Sirocco Restaurant and including food and water only, all drinks will be charged as per consumption. Late arrivals booked on half board can use their first half board voucher for lunch on the following day.

Full board supplement (Lunch and Dinner only) is chargeable per person in Sirocco Restaurant and including food and water only, all drinks will be charged as per consumption.

All meal plans stated in this contract have to be booked in advance. Guests will not be refunded for any unconsumed meals. All the meal plans are inclusive of 10% Service Charge, 7% Municipality Fees and 5% VAT.

From time to time the Hotel reserves the right to close or to alter operating hours of the food & beverage or other outlets and will have no liability in this regard, however the Hotel will arrange for an alternative appropriate venue.

SPECIAL BUFFETS
Please note that Half Board and Full Board Meals will be unavailable during the following days.

14 February 2020 - St. Valentines Dinner
25 December 2020 - Christmas Brunch
31 December 2020 - New Years Eve Dinner

COMPULSORY
Compulsory Dinner on New Year Eve is applicable, chargeable per Adult. Children under age of 6 eat for free while accompanied by dining parents. Children between 7 and 12 years (inclusive) .

Venue : New Year Eve Gala Dinner for Holiday Inn Dubai Festival City will be held in Sirocco Restaurant Indoor.


CHILD POLICY
Children up to the age of 12 (inclusive) are entitled to a complimentary extra bed (wherever applicable) and buffet breakfast (based on the meal plan booked for the room). Children under age of 6 eat for free in all day dining restaurant while accompanied by dining parents. Children between 7 and 12 years (inclusive) receive a 50 % food discount in any of the Hotels restaurants (except Kids menu).

BABY SITTING
Babysitters are available at additional charge. Advance booking is required at least 48 hrs prior.

SPECIAL ADDED BENEFITS
- Complimentary Internet Access all over the hotel
- Complimentary bottle of water on a daily basis
- Daily newspaper
- Free access to the leisure facilities and the Fitness Centre

TERMS AND CONDITION FOR THE PERIOD OF 11 JAN 2022 TO 10 JAN 2023

BENEFITS, PRIVILEGES & SERVICES:

MEALS:
Breakfast
International buffet breakfast is offered in the quoted rates and will be served in Sirocco Restaurant.
Breakfast taken outside designated breakfast timings will be charged separately as per consumption. Breakfast ordered through Room Service will be charged as per consumption.
Half board
Half board supplement (Lunch or Dinner only) is charged at the rate of net per person in Sirocco Restaurant and including food only, all drinks will be charged as per consumption. Late arrivals booked on half board can use their first half board voucher for lunch on the following day.
Full board
Full board supplement (Lunch and Dinner only) is charged at the rate of net per person in Sirocco Restaurant and including food and water only, all drinks will be charged as per consumption.

Tourism Dirham Fee (TD Fee)AED 15 per night per bedroom is not included in the above mentioned rates and has to be paid by the guests directly at the
hotel.

CHECKOUT

Departure on 31 December is strictly prohibited. Should guest wish to check out on 31 December, full gala dinner and one night charge will apply.

SPECIAL BUFFETS:
Please note that Half Board and Full Board Meals will be unavailable during the following days.
14 February 2022 - St. Valentines Dinner
25 December 2022 - Christmas Brunch
31 December 2022 - New Years Eve Dinner

COMPULSORY:
Compulsory Dinner on New Year Eve is applicable, rates TBC.
Children under age of 6 eat for free while accompanied by dining parents.
Children between 7 and 12 years (inclusive) .Venue to be adviced.

ROOM CAPACITY:
An extra bed is available per unit per night
The contracted occupancy in the Superior Room, deluxe Room and Premium Room category refers to maximum 3 guests. The maximum occupancy for this room category is 3 Adults or 2 Adults and 1 Child (up to the age of 11.99 years old) and one Infant (up to the age of 12 months old). Maximum one extra bed can be placed in the room.
The contracted occupancy in the Family Room category refers to maximum 6 guests. The maximum occupancy for this room category is 4 Adults and 2 Children (up to the age of 11.99) or 5 Adults.
Maximum one extra bed can be placed in the room.
The contracted occupancy in the Junior Suite, Deluxe Suite and Panoramic Suite categories refers to maximum 4 guests. The maximum occupancy for these room categories is 2 Adults and 2 Children (up to the age of 12) or 3 Adults and 1 Child. Maximum one extra bed can be placed in the room/suite.

CHILD POLICY:
Children up to the age of 11.99 years old are entitled to a complimentary extra bed (wherever applicable) and meals (based on the meal plan booked for the room)..
Children under age of 6 eat for free in all day dining restaurant while accompanied by dining parents. Children between 7 and 12 years (inclusive) receive a 50 % food discount in any of the Hotels restaurants (except Kids menu).

BABY SITTING:
Babysitters are available at additional charge. Advance booking is required at least 48 hrs prior.

SPECIAL ADDED BENEFITS:
Kid under age of 11.99 years old stay for free subject to booked meal plan.
Direct access to Dubai Festival City Mall (Connected to the Hotel) 500 retail stores
IMAGINE SHOWS DAILY. The IMAGINE show is a world record breaking water, light &
laser show that can be viewed daily at the Dubai Festival City Mall.
Free access to the outdoor pool deck & fitness Centre
Complimentary Internet Access all over the hotel
Complimentary bottle of water on a daily basis
Daily newspaper

CONTRACT 2023-2024

BENEFITS, PRIVILEGES & SERVICES

MEALS

Breakfast
International buffet breakfast is offered in the quoted rates and will be served in Sirocco Restaurant.
Breakfast taken outside designated breakfast timings will be charged separately as per consumption. Breakfast ordered through Room Service will be charged as per consumption.

Half board
Half board supplement (Lunch or Dinner only) is charged at the rate of net per person in Sirocco Restaurant and including food only, all drinks will be charged as per consumption. Late arrivals booked on half board can use their first half board voucher for lunch on the following day.

Full board
Full board supplement (Lunch and Dinner only) is charged at the rate of net per person in Sirocco Restaurant and including food and water only, all drinks will be charged as per consumption.
All meal plans stated in this contract have to be booked in advance. Guests will not be refunded for any unconsumed meals. All the meal plans are inclusive of 10% Service Charge, 7% Municipality Fees and 5% VAT.
From time to time the Hotel reserves the right to close or to alter operating hours of the food & beverage or other outlets and will have no liability in this regard, however the Hotel will arrange for an alternative appropriate venue.

SPECIAL BUFFETS
Please note that Half Board and Full Board Meals will be unavailable during the following days.
14 February 2023 - St. Valentines Dinner
25 December 2023 - Christmas Brunch
31 December 2023 - New Years Eve Dinner

NEW YEAR PERIOD
Compulsory Dinner on New Year Eve is applicable.
Children under age of 6 eat for free while accompanied by dining parents.
Children between 7 and 12 years (inclusive) receive a 50% food discount in any of the Hotels restaurants (except Kids menu).
Departure on 31 December is strictly prohibited. Should guest wish to check out on 31 December, full gala dinner and one night charge will apply.

CHILD POLICY
Children up to the age of 12.99 years old are entitled to a complimentary extra bed (subject to availability) and meals (based on the meal plan booked for the room).

BABY SITTING
Babysitters are available at additional charge. Advance booking is required at least 48 hours prior.
Cancelation should be done 2 hours prior to commencement of booking. Failure to comply will may be subject to 1 hour charge.
All babysitting must take place in the guest bedroom.
Under no circumstances babysitting is not permitted for less than 6 Month old baby
Under no circumstances babysitter accompanies the child and the parent outside hotel premises.
Baby-sitting services is not guaranteed and subject on availability.
Three or more children will require booking of 2 babysitters.
Discuss meal, snacks and soft drinks arrangements as appropriate.
Baby sitter disclaimer letter for the guest to be prepared and write the same with guest signature to the HSK office.
Parents contact numbers and venue/location must be available need to be contacted during the babysitting period in case of emergency.

SPECIAL ADDED BENEFITS
Kid under age of 12.99 years old stay for free subject to booked meal plan.
Daily Complimentary La Mer Beach Shuttle Service (Pickup and Return)
Direct access to Dubai Festival City Mall (Connected to the Hotel) 500 retail stores
IMAGINE SHOWS DAILY. The IMAGINE show is a world record breaking water, light & Laser show that can be viewed daily at the Dubai Festival City Mall.
Free access to the outdoor pool deck & fitness Centre
Complimentary Internet Access all over the hotel
Complimentary bottle of water on a daily basis

Harta