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Terms & Conditions

Contract 2024-2025| 01/10/2024 to 10/01/2026

All the above quoted rates are in Dirhams (AED), the local currency of the UAE per room per night. Tourism Dirham Fees are not included and will be charged directly to guests upon check in. All rates are non-commissionable.
Disclaimer: These agreed rates are inclusive of 10% service charge, 7% municipality fee and 5% Value Added Tax (VAT). Such statutory VAT and any other taxes and levies are subject to change upon request of local authorities. The VAT rate applied shall be the rate in force on the date the invoice is issued.

CHECK-IN & CHECK-OUT POLICY
Check-in time is from 15:00 hours. Access to rooms prior to this time will only be offered depending on availability of rooms at the time of arrival. In order to guarantee early check-in, this must be stated on the reservation form and a one full night charge will apply Kindly indicate the approximate arrival time for each booking
Check-out time is 12:00 noon. Late check-out may be arranged by the Hotel, subject to Hotel availability.
Check-out between 12.00 Hrs and 18.00 Hrs: 50% of regular FIT contracted rate
Check-out after 18.00 Hrs: 100% of the nightly room rate
In order to guarantee late check-outs, this must be stated on the reservation form, with applicable charges. Kindly indicate the approximate departure time for each booking

Conditions for Half Board Supplement:

Half Board can be booked on Breakfast inclusive rates to include Dinner
Children 0 to 11.99 years old dine free of charge at the same meal plan room is booked when dining with their parents at the designated restaurant(s) when selecting from the Children Menu options.
Any consumption charges over and above the credit value will be charged directly to the guest.
Half Board is applicable for Dinner on food items only (tobacco not included)
Dining credit is not cumulative and cannot be transferred to the next day, if unused
Advance reservation is required and is subject to availability.
Half Board cannot be exchanged with EID/ Christmas/New Year Dinner or Easter / Brunch etc.
Half Board is not applicable on New Year Eve, 31 December.
Guest will neither be refunded for any unconsumed meals nor difference in price

HALF BOARD SUPPLEMENT
Children above 12 and adults are charged an additional Half Board supplement per night as per below policy. Quoted below rates are inclusive of 10% service charge, 7% municipality fee and 5% Value Added Tax (VAT)
Half Board is available for Dinner only, Food only, available from 6pm, in the form of 200 AED credit
Dine Around will be available across 6 F&B venues Banyan Tree (Alizee, Demon Duck, Tocha) and Delano (Blue Door, Tutto Passa, Maison Revka)

HALF BOARD DELUXE SUPPLEMENT(HB+)

Two house beverages per person will be included during dinner.

SUITE BENEFITS
Priority early check-in &/or late check-out (subject to availability)
In Suite Check-in
Complimentary Transfer one way with Min Stay 5 Nights+ (DXB or DWC Airports, or within the Emirate of Dubai)
Welcome amenity
Tutto Passa sundowner
Pool & Beach / Cabana inclusions - fresh fruit platter & soft beverages

ROLLAWAY POLICY AND MAXIMUM CAPACITY
Rollaway bed can be accomodated in all Rooms & Suites and a maximum of 1 rollaway bed can be provided. Extra bed must
be pre-booked at the time of reservation and is subject to availability.
Baby Cribs and rollaway beds are provided based on availability and must be requested at the time of the reservation. Rates
quoted above are per person, per night.
Please refer to the maximum capacity chart for number of guests allowed.

MINIMUM AGE
Minimum age of 18 years (as per UAE law) or above is required for a stay at the Hotel, unless minors are accompanied by parents or another legal adult guardian.

NAME CHANGE
No name change is allowed after the booking is confirmed. Name change request is considered as a cancellation. New bookings are subject to availability and new rates valid at the time of booking.

RAMADAN & RELIGIOUS HOLIDAYS
Information about services during the Holy Month of Ramadan will be given closer to the date.The Company is obliged to inform all clients about the Ramadan and other Islamic holiday restrictions and guidelines that may apply at the time of the booking.

AMENITIES FOR SPECIAL OCCASSIONS
Guests celebrating special occasions (Birthday, Honeymoon, Anniversary etc.) will receive special amenities in the room Proof of authenticity is required upon booking/arrival.

Terms & Conditions

Contract 2024-2025| 01/10/2024 to 10/01/2026

All the above quoted rates are in Dirhams (AED), the local currency of the UAE per room per night. Tourism Dirham Fees are not included and will be charged directly to guests upon check in. All rates are non-commissionable.
Disclaimer: These agreed rates are inclusive of 10% service charge, 7% municipality fee and 5% Value Added Tax (VAT). Such statutory VAT and any other taxes and levies are subject to change upon request of local authorities. The VAT rate applied shall be the rate in force on the date the invoice is issued.

CHECK-IN & CHECK-OUT POLICY
Check-in time is from 15:00 hours. Access to rooms prior to this time will only be offered depending on availability of rooms at the time of arrival. In order to guarantee early check-in, this must be stated on the reservation form and a one full night charge will apply Kindly indicate the approximate arrival time for each booking
Check-out time is 12:00 noon. Late check-out may be arranged by the Hotel, subject to Hotel availability.
Check-out between 12.00 Hrs and 18.00 Hrs: 50% of regular FIT contracted rate
Check-out after 18.00 Hrs: 100% of the nightly room rate
In order to guarantee late check-outs, this must be stated on the reservation form, with applicable charges. Kindly indicate the approximate departure time for each booking

Conditions for Half Board Supplement:

Half Board can be booked on Breakfast inclusive rates to include Dinner
Children 0 to 11.99 years old dine free of charge at the same meal plan room is booked when dining with their parents at the designated restaurant(s) when selecting from the Children Menu options.
Any consumption charges over and above the credit value will be charged directly to the guest.
Half Board is applicable for Dinner on food items only (tobacco not included)
Dining credit is not cumulative and cannot be transferred to the next day, if unused
Advance reservation is required and is subject to availability.
Half Board cannot be exchanged with EID/ Christmas/New Year Dinner or Easter / Brunch etc.
Half Board is not applicable on New Year Eve, 31 December.
Guest will neither be refunded for any unconsumed meals nor difference in price

HALF BOARD SUPPLEMENT
Children above 12 and adults are charged an additional Half Board supplement per night as per below policy. Quoted below rates are inclusive of 10% service charge, 7% municipality fee and 5% Value Added Tax (VAT)
Half Board is available for Dinner only, Food only, available from 6pm, in the form of 200 AED credit
Dine Around will be available across 6 F&B venues Banyan Tree (Alizee, Demon Duck, Tocha) and Delano (Blue Door, Tutto Passa, Maison Revka)

HALF BOARD DELUXE SUPPLEMENT(HB+)

Two house beverages per person will be included during dinner.

SUITE BENEFITS
Priority early check-in &/or late check-out (subject to availability)
In Suite Check-in
Complimentary Transfer one way with Min Stay 5 Nights+ (DXB or DWC Airports, or within the Emirate of Dubai)
Welcome amenity
Tutto Passa sundowner
Pool & Beach / Cabana inclusions - fresh fruit platter & soft beverages

ROLLAWAY POLICY AND MAXIMUM CAPACITY
Rollaway bed can be accomodated in all Rooms & Suites and a maximum of 1 rollaway bed can be provided. Extra bed must
be pre-booked at the time of reservation and is subject to availability.
Baby Cribs and rollaway beds are provided based on availability and must be requested at the time of the reservation. Rates
quoted above are per person, per night.
Please refer to the maximum capacity chart for number of guests allowed.

MINIMUM AGE
Minimum age of 18 years (as per UAE law) or above is required for a stay at the Hotel, unless minors are accompanied by parents or another legal adult guardian.

NAME CHANGE
No name change is allowed after the booking is confirmed. Name change request is considered as a cancellation. New bookings are subject to availability and new rates valid at the time of booking.

RAMADAN & RELIGIOUS HOLIDAYS
Information about services during the Holy Month of Ramadan will be given closer to the date.The Company is obliged to inform all clients about the Ramadan and other Islamic holiday restrictions and guidelines that may apply at the time of the booking.

AMENITIES FOR SPECIAL OCCASSIONS
Guests celebrating special occasions (Birthday, Honeymoon, Anniversary etc.) will receive special amenities in the room Proof of authenticity is required upon booking/arrival.

Harta